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MedallionIQ
A well-kept residential housing block

Social housing

Prove compliance and act faster on hazards, with data your board and the regulator can trust.

For housing associations, councils, ALMOs and supported housing providers under pressure from the regulator, Awaab’s Law and tight budgets.

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  • Social housing
  • Housing contractors
  • Facilities management
  • Estate & letting agencies
  • Aquaculture
  • Conveyancing
  • Retail manufacturing

Under pressure to adopt AI, but unsure where it pays off?

Many organisations already pay for AI tools without a clear return. The answer is rarely another tool. It's knowing where AI creates measurable value in your work, and whether your data can support it.

Start with an independent assessment of your data estate.

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01 / The problem

  1. 01

    Evidence in too many places

    Certificates, cases and repairs sit in different systems, so proving compliance takes days.

  2. 02

    Timescales you can’t see coming

    Damp and mould cases and other hazards now run against legal clocks.

  3. 03

    Reports nobody fully trusts

    Board packs and returns disagree because the data underneath doesn’t join up.

02 / Regulation and market

What changes in 2026

Awaab’s Law extends from damp and mould to further hazards, including electrical, fire, falls, excess cold and heat, hygiene and structural problems, from 30 November 2026. New electrical safety checks apply to social tenancies. Supported housing licensing is on the way. Each change needs evidence you can find in minutes.

Last reviewed: October 2026

03 / What we'd look at

Your data, not generic AI advice

Housing associations

Data you're probably sitting on

Housing management, asset and compliance records, repairs, complaints, damp and mould cases, satisfaction measures.

What we analyse to show the AI return

  • Certificate coverage and expiry gaps
  • Case timescale performance
  • Repeat repairs
  • Time spent re-keying documents

Councils and ALMOs

Data you're probably sitting on

As housing associations, plus contact-centre and resident contact volumes.

What we analyse to show the AI return

  • Contact demand by type
  • Avoidable contact
  • Compliance reporting effort

Supported housing

Data you're probably sitting on

Support plans, incident logs, property compliance, scheme records.

What we analyse to show the AI return

  • Time to find evidence for an inspection
  • Incident data quality
  • Compliance gaps by scheme

04 / Typical quick win

A certificate reader that extracts gas, electrical and fire certificates into a compliance table, with expiries and defects flagged for your team to check.

A laptop showing a data dashboardSynthetic data

Compliance and Awaab's Law dashboard

A Power BI report on synthetic housing data: Big 6 compliance, electrical safety, damp and mould timescales and data quality.

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Before you buy more AI, find out where it pays.

Start with a free AI assessment call. We'll talk through your priorities and tell you honestly whether the assessment is right for you.

Book a free AI assessment call