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MedallionIQ
A maintenance engineer at work

Housing contractors

Hit client KPIs and statutory timescales with less admin per job.

For repairs and maintenance, planned works and retrofit, and compliance contractors working for social landlords.

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  • Social housing
  • Housing contractors
  • Facilities management
  • Estate & letting agencies
  • Aquaculture
  • Conveyancing
  • Retail manufacturing

Under pressure to adopt AI, but unsure where it pays off?

Many organisations already pay for AI tools without a clear return. The answer is rarely another tool. It's knowing where AI creates measurable value in your work, and whether your data can support it.

Start with an independent assessment of your data estate.

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01 / The problem

  1. 01

    Admin that grows with every job

    Job updates, photos and certificates get re-keyed into each client’s portal.

  2. 02

    Evidence packs that slow payment

    Retrofit and planned works claims wait on incomplete handover evidence.

  3. 03

    Inboxes that never empty

    Resident appointments, client queries and complaints all arrive by email.

02 / Regulation and market

What changes in 2026

Awaab’s Law timescales pass down from landlords to their contractors. Warm Homes funding brings stricter evidence for every funded home, and social homes must reach EPC C by 2030. Certificate volumes keep rising.

Last reviewed: October 2026

03 / What we'd look at

Your data, not generic AI advice

Repairs contractors

Data you're probably sitting on

Job management system, client portals, schedules of rates, completion photos, inboxes.

What we analyse to show the AI return

  • Admin time per job
  • First-time-fix rate
  • KPI and timescale breaches
  • Email volume by type

Planned works and retrofit

Data you're probably sitting on

Programme trackers, surveys, evidence packs, funding claims.

What we analyse to show the AI return

  • Evidence-pack completeness
  • Days from completion to claim
  • Rework and rejected claims

Compliance contractors

Data you're probably sitting on

Certificates, schedules, no-access logs, remedial records.

What we analyse to show the AI return

  • Certificate turnaround
  • Remedial closure time
  • No-access rates
  • Re-keying effort

04 / Typical quick win

A certificate reader that turns completion certificates into the format each client wants, or a triage assistant that sorts the resident inbox and drafts replies for approval.

Paper documents being reviewed on a deskSynthetic data

Certificate and document extraction

AI reads gas, electrical and fire certificates, checks them against clear rules, and builds a compliance table.

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City buildings lit up at dusk

Before you buy more AI, find out where it pays.

Start with a free AI assessment call. We'll talk through your priorities and tell you honestly whether the assessment is right for you.

Book a free AI assessment call